B+ MyBankTracker Rating

BB&T Sudley Road Branch

7801 Sudley Road, Manassas, VA 20109

West Gate Location

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number (703)335-8768

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You can set personal preferences at your bank's ATM so it won't ask you things like what language you prefer or if you need a receipt.

BB&T Branch Customer Reviews

1 out of 5 stars
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  • SF
    Reviewed By Sam F. Dec 18, 2012

    Worst Bank Ever! Watch what they call Line of Credit! Do not fall for the Trap!

    I opened an account in 2008 with this bank in Lake Ridge, VA. to serve as a car payoff. In 2010, the bank decided that they should open a line of credit under my name without any permission.

    After I paid off my car and closed my account, the so called line of credit kept being assessed fees and it ballooned to over $500.00

    When I contacted the bank by phone to ask what this was, no one could tell me and they requested that I go to the bank where I opened my accounts.

    There, a rude unprofessional manager told me that a Manager authorized the opening of the account two full years after the initial account was opened and in order for me to close it, I had to pay the $500 in fees.

    Now what was that line of credit protecting if the checking account was already closed? Who gave this bank the right to open an account in a customer's name without any notification?

    I was told it was my fault that I didn't report my dissatisfaction earlier and that these fees are there's to keep.

    Watch out with this bank...Do not accept anything that you didn't ask for.

    Needless to say, the Manager who authorized the opening of this account is no longer with the bank. Very convenient, don't you think.?

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