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Cross Lanes Branch

5560 Big Tyler Road
Cross Lanes, WV, 25313

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Cross Lanes Customer Reviews

stoneking's Profile Image

Reviewed by stoneking

May 6th 2014

Bad bank

I get paid every other week and when I deposit my check they only give me $100 dollars and i have a bill taken out they set me back $36 dollars in the negative. If you don't have a lot of money in bb&t, it's not the bank for a poor guy like me so they steal money from the poor in that if you don't have no money to cover your bill -- you're done for. Not fair.

Is this review helpful? ▲ Yes 2 ▼ No 0

BB&T Customer Reviews

Lightworkx4's Profile Image

Reviewed by Lightworkx4

Apr 25th 2014

Dishonest and Very Illegal!

In 2011, my accounts were breached and my personal Statements were given to a 3rd party without any legal permission. This was done by an Executive Vice President of Commercial lending out of the Newport News Virginia office. I call it "The good old boys club!" Wait for it, because now 2 publishers from New York City are buying the rights to the book.

The FBI will be given all the data so be on the watch for this story through Reuters. This will make wonder how far the corruption in our banking system goes.

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Brian W's Profile Image

Reviewed by Brian W

Feb 24th 2012

Awful Banking Experience

Customer service is awful. Constantly making promises to call you back and never fall through. For the past two months every time I go to the drive-thru they are trying to sell me another product. I just want to get through the line and go.

Is this review helpful? ▲ Yes 3 ▼ No 0

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