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Overall rating score 55%
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Bancfirst Branch

3801 N.W. Cache Road Branch

3801 N.W. Cache Road
Lawton, OK, 73505

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Bancfirst Customer Reviews

bacarip's Profile Image

Reviewed by bacarip

Apr 22nd 2012

Apparently views customers as suckers to rip off.

First time in literally years, I received notice of insufficient funds, by a whopping $3.00 on a $1300.00 check, entirely my fault, so they charged me $30.00 as a "Service Fee", making my account $33.00 in the hole, but, my fault, so fair enough. Went the next day after receiving this notice, with $22,000.00 in cashiers checks to deposit, and asked that they deposit $21,000.00 of it and give me $1000.00 back in cash. Teller went to talk with someone, was gone for ten minutes, but he's got my $22000.00 worth of checks, so what do you do but wait. When he returns, I am informed that because of the "status" of my account, not only will they not give me any cash on these cashiers checks, but they are putting a "hold" on my account for two weeks so that I can't access the money at all during that time. This would put me out of business for two weeks. I pulled $33.00 dollars out of my wallett and plunked it down, told him to close the account and give me my checks, I will do business elsewhere.

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