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Brooklyn Heights Branch

Brooklyn Heights

205 Montague Street
Brooklyn, NY, 11201

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SUN Closed
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Brooklyn Heights Customer Reviews

AnthonyMBT's Profile Image

Reviewed by AnthonyMBT

Jul 16th 2014

Not Enough ATMs

I'm constantly getting hit with ATM fees every month because I can't ever seem to find a Bank of America ATM in my neighborhood. This bank was great when I was in college in Boston, but in NYC it's a different story.

What's the point of using this bank if their rates are so low & it constantly costs me money to withdraw my own cash? I recommend making sure they have ATMs in your area before you open an account with Bank of America.

Their customer service has always been helpful. And their online banking / transferring money to friends is pretty straightforward. But it doesn't make up for the other issues.

Is this review helpful? ▲ Yes 1 ▼ No 0

dlobel's Profile Image

Reviewed by dlobel

Oct 20th 2012

Every Interaction Seems Like An Exercise In Futility.

Also, you will be charged a fee for the privilege of said interaction, as well as an additional fee for the exercise in futility. The two fees then trigger a fee on multiple fees, resulting in a ridiculous maintenance fee charged to your account each month, every month, for as long as you continue to be a valued customer.

Is this review helpful? ▲ Yes 2 ▼ No 0

Bank of America Customer Reviews

Judi's Profile Image

Reviewed by Judi

Aug 19th 2008

It is what it is

I like the convenience of ATMs everywhere and have found the people working in the bank to be pleasant and helpful. I agree interest rates are low but I view this as a place to just keep ready cash NOT long term savings or investments.

Is this review helpful? ▲ Yes 8 ▼ No 1

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