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Plymouth and Green

King

3500 Plymouth Rd
Ann Arbor, MI, 48105

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Plymouth and Green Customer Reviews

Ellis's Profile Image

Reviewed by Ellis

Jun 20th 2012

The Worst Bank To Surface The Planet

I recently experienced identity theft and someone stole over $1400 from my account over the course of four months. The person withdrew both large and small amounts from non-chase atms. This was very strange considering that i never use non-chase machines. So i closed out my debit card and reported it to chase and the replaced my money. Exactly one week later someone stole $1100 of the $1400 that was stolen.

In addition, large amounts was stolen before my new card was activated. So once again i closed my card and reported the theft to chase. However, this time chase denied my claim and severed all ties with me. This sorry excuse for a bank never investigated the theft and allowed someone to continue stealing my money even after i closed my card for the second time. Because of their negligence i'm out of $1140. Needless to say i closed my account and will never recommend chase to anyone. People, if you want to protect your identity and money do not, i repeat do not use chase bank.!

Is this review helpful? ▲ Yes 1 ▼ No 0

Chase Customer Reviews

jason's Profile Image

Reviewed by jason

Aug 7th 2008

Free Checking!

Although the interest rate is really low, you can't beat free checking. Also, I can manage my Chase Freedom credit card from the same website, so that's a plus.

Since I've had the account for quite a while now, I can honestly say it's a great bank. They've caught fraud on my account twice and reversed all charges.

Updated to add branches.

Is this review helpful? ▲ Yes 12 ▼ No 8

Verydisappointed's Profile Image

Reviewed by Verydisappointed

Oct 12th 2012

Very Disappointed

I have had my account with chase for more than two years now. At one time i had, a brokerage, a saving, a checking and two credit card accounts with them. Everything was good till just now when i got a letter in the mail that my account will be closed in two weeks. Called the customer services, who basically told me that bank has performed analysis of my account and found that i wasn't worth the risk based on my account history and therefore have decided to terminate my account.

I am really disappointed in this decision because i feel that i have been declared guilty without any trial. I really don't know if they can do that and i am not interested to pursue this matter any further because if chase doesn't want me as a customer then i don't want it as my bank either and i will switch to another bank. I do feel depressed and worried as to what might have caused them to flag my account (which they will not tell me). I did had a couple of wire transfer from my home country one 10 k and another 20k but both of them were about a year ago. Also took some cash (about 5k) from my account about a month ago and then redeposited in the same amount to pay a credit card bill of another bank.

Other than these all i have been doing with this account is putting money into it and paying my chase credit cards bills. In the end, i am upset and i wanna tell everyone who might be looking into chase as their bank that this bank is not depandable and can kick it's customer out without any explanation. To be fair to chase, i would say that i liked their services (especially online account) till it lasted, but i don't think it was worth it. In the end i am very disappointed in chase!

Is this review helpful? ▲ Yes 8 ▼ No 0

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