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Sahara Pavilion South Branch

2520 S Decatur Blvd
Las Vegas, NV 89102

Branch phone number

Lobby Hours
SUN Closed
MON
TUE
WED
THU
FRI
SAT
Drivethru Hours
SUN Closed
MON
TUE
WED
THU
FRI
SAT
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Latest Customer Reviews

Mariovegas's Profile Image

Sahara Pavilion South branch reviewed by Mariovegas

May 24th 2011

They changed branch manager at 2250 tropicana now service is terrible. This is the real chase bank...

I hadnt been at this branch at 2250 Tropicana in months. In the past the service was great. I had questions they answered and my issue was solved. They made you feel like you could get the help. Recently I turned on a friend to check out this branch and after about three weeks of not getting her debit card after the rep. made mistakes on her address I went down to apply for a credit card. Well when I first walked in a fat manager guy was leaning over the counter with his belly on the sign up sheet talking on the phone. I waited about 18 munites with nobody in front of me. I noticed the rep. in her cubicle talking with a friend, who was changing clothes, talking on her cell phone, while I sat and watched. A week later my friend still hasnt gotten her debit card and is frustrated. (for weeks). I dont know if it is only with this bank or Chase itself is now dont really care about it customers. I can say for sure the branch at 2250 Tropicana ste 5 has bad customer service. They even got the gettho plate windows that make yiou feel like your a criminal. I don't like the fact that they will speak a different language to each other in frront of me and appear to be about me. I feel thats rude and threatening.

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