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East Paris Office Branch

East Paris

4024 Park East Court S, Suite A
Grand Rapids, MI 49546

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Branch Hours
SUN Closed
SAT Closed
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Chemical Bank Customer Reviews

marvinlzinn1's Profile Image

Reviewed by marvinlzinn1

Feb 13th 2015

Best in the world

From my work in many states and 20 countries, Chemical Bank is the best I ever saw. It is very friendly and efficient, less fees and common sense operation.

Is this review helpful? ▲ Yes 1 ▼ No 0

Lisa's Profile Image

Reviewed by Lisa

Jul 7th 2010

Likes: friendly branch employees, no monthly service fees on checking accounts, great loan rates Dislikes: online banking is very limited and charges for bill pay after 10 bills paid, overdraft fees charged on pending debits , no rewards on debit cards

Online banking services are very limited, no customer service options. Telephone banking can't do much over the phone, always refers you to the branch.

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Thomas H's Profile Image

Reviewed by Thomas H

Aug 25th 2009

Small town mentality for a big city boy.

I recently moved into the area from Virginia. In VA I had an account with Bank of America, whom I loved. There was so much ease in all my banking transaction. I then moved to Big Rapids MI. Looking at the banks here, the closest BOA was over an hour away, so I had to find something closer. I chose Chemical, as it was one with many locations in the state. I think I may have made a HUGE mistake. First thing that stinks is that the branch office here closes at 4:00pm, not the usual 5:00 most banks have. Then it took me over 2weeks to get my online account set up, I had to prove I was living where I was in order to set it up. Then I waited another 3 days for an email sayin I had to go to the local office to verify it. Then when I finallydid get online, NONE of my transactions registered on my account, so I had no records of anything. Just a week ago did it start working. I just went and made a cash deposit at the branch WAY before noon yesterday, and its still not posted yet. Compared to my transacrtions with Bank of America...Chemical bank SUCKS!

Is this review helpful? ▲ Yes 3 ▼ No 0

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