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East Paris Office Branch

East Paris

4024 Park East Court S, Suite A
Grand Rapids, MI, 49546

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Chemical Bank Customer Reviews

artsysenior's Profile Image

Reviewed by artsysenior

May 5th 2014

The Best!

In 60 years of banking experiences, this is absolutely the best. They offer everything the mega-banks offer and the people are wonderful (which, incidentally, you can always phone and talk to an actual person without any of that stupid robotic stuff). Would never bank anywhere else.

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Lisa's Profile Image

Reviewed by Lisa

Jul 7th 2010

Likes: friendly branch employees, no monthly service fees on checking accounts, great loan rates Dislikes: online banking is very limited and charges for bill pay after 10 bills paid, overdraft fees charged on pending debits , no rewards on debit cards

Online banking services are very limited, no customer service options. Telephone banking can't do much over the phone, always refers you to the branch.

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Thomas H's Profile Image

Reviewed by Thomas H

Aug 25th 2009

Small town mentality for a big city boy.

I recently moved into the area from Virginia. In VA I had an account with Bank of America, whom I loved. There was so much ease in all my banking transaction. I then moved to Big Rapids MI. Looking at the banks here, the closest BOA was over an hour away, so I had to find something closer. I chose Chemical, as it was one with many locations in the state. I think I may have made a HUGE mistake. First thing that stinks is that the branch office here closes at 4:00pm, not the usual 5:00 most banks have. Then it took me over 2weeks to get my online account set up, I had to prove I was living where I was in order to set it up. Then I waited another 3 days for an email sayin I had to go to the local office to verify it. Then when I finallydid get online, NONE of my transactions registered on my account, so I had no records of anything. Just a week ago did it start working. I just went and made a cash deposit at the branch WAY before noon yesterday, and its still not posted yet. Compared to my transacrtions with Bank of America...Chemical bank SUCKS!

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