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Chemical Bank Report Card

Overall rating score 39%
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Chemical Bank Branch

Roscommon Branch

505 North Fifth Street
Roscommon, MI, 48653

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Branch Hours
SAT Closed
SUN Closed
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Chemical Bank Customer Reviews

Debra J's Profile Image

Reviewed by Debra J

Jun 24th 2010

Lisa's Profile Image

Reviewed by Lisa

Jul 7th 2010

Likes: friendly branch employees, no monthly service fees on checking accounts, great loan rates Dislikes: online banking is very limited and charges for bill pay after 10 bills paid, overdraft fees charged on pending debits , no rewards on debit cards

Online banking services are very limited, no customer service options. Telephone banking can't do much over the phone, always refers you to the branch.

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Thomas H's Profile Image

Reviewed by Thomas H

Aug 25th 2009

Small town mentality for a big city boy.

I recently moved into the area from Virginia. In VA I had an account with Bank of America, whom I loved. There was so much ease in all my banking transaction. I then moved to Big Rapids MI. Looking at the banks here, the closest BOA was over an hour away, so I had to find something closer. I chose Chemical, as it was one with many locations in the state. I think I may have made a HUGE mistake. First thing that stinks is that the branch office here closes at 4:00pm, not the usual 5:00 most banks have. Then it took me over 2weeks to get my online account set up, I had to prove I was living where I was in order to set it up. Then I waited another 3 days for an email sayin I had to go to the local office to verify it. Then when I finallydid get online, NONE of my transactions registered on my account, so I had no records of anything. Just a week ago did it start working. I just went and made a cash deposit at the branch WAY before noon yesterday, and its still not posted yet. Compared to my transacrtions with Bank of America...Chemical bank SUCKS!

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