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Oregon City Branch

Gaffney Lane

19550 Molalla Avenue, Suite 139
Oregon City, OR, 97045

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Columbia State Bank Customer Reviews

BILLYBLUES10's Profile Image

Reviewed by BILLYBLUES10

Sep 6th 2011

Great service from tellers. But defnately have fee issues

I will be closing ALL 4 of my accounts with this bank. I recently became a Columbia Bank customer when FDIC close American Marine Bank (great local bank) and transfered all of their customers to Columbia. At first everything was fine and about a month after the transfer we started getting notices of fee additions and increases, The straw that broke the camels back for me is when they charged me a 14.00 fee for depositing CASH in my checking account. (WTF). When I questioned the charge I was told that it costs them $ to handle my $. Isn't that what banks are supposed to be doing?

I will be shifting my accounts all over to a credit union this week. I am totally finished with banks.

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nellie's Profile Image

Reviewed by nellie

Feb 18th 2013

Frustrating

I do all my banking online but if I happen to make one mistake while signing into my account,I am locked out...This happened on Saturday morning.... The phone # that is on the screen, directing me to call for customer service is a recorded message. It tells me that the bank is closed for holiday until Tuesday....Their online service sucks. They evidently are so small they can't afford to hire employees to give good customer service OR...There should be a way online to answer certain questions when a mistake is made while signing in. This is customer service! This would allow me to check my account; pay my bills and keep my blood pressure within normal limits!!!

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