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Chelmsford Branch

17 North Road
Chelmsford, MA, 01824

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Eastern Bank Customer Reviews

luckyjames's Profile Image

Reviewed by luckyjames

Dec 22nd 2013

My name is Jon James and the help i get from any Eastern bank teller is normally outstanding.

I'm usually in and out sometimes I forget to pay my car loan and they give me a courtesy call which really helps I have referred my entire family thanks for helping me with all my banking needs and I wanna wish everyone at all the branches a very happy holiday.

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ddwrld's Profile Image

Reviewed by ddwrld

May 7th 2013

Personal banking

I have been working with Eastern bank in, and over for the past year. The service that I have received has been wonderful from the tellers to the bank manager the experience has been one that I've never had before. The fact that I can email or call the bank manager and he will reply on his vacation is true customer service at its best. Although the results aren't always in my favor the service makes it well worth using Eastern bank as my primary banking institution. I truly appreciate the level of service and plan to remain a long time member of Eastern bank.

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sureal07's Profile Image

Reviewed by sureal07

Aug 18th 2013

Poor

[Redacted] a very dishonest person. She accessed my personal account and my son's account without my permission and knowledge while we were out of the country. This is a violation, fraud, and terms of being fired.

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