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Waterfront Branch

Homestead

500 East Waterfront Dr
Homestead, PA, 15120

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First Commonwealth Bank Customer Reviews

BethCaldwell's Profile Image

Reviewed by BethCaldwell

Mar 10th 2014

Excellent

First Commonwealth Bank overall is a great place to bank with. The staff at this bank is very supportive, friendly and professional. It's been my experience that they will go above and beyond to make your banking experience exceptional.

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KimGoodman's Profile Image

Reviewed by KimGoodman

Apr 14th 2014

Dangerous situation

My elderly father had power of attorney done between two sons. Father now has dementia and sons are not getting along. Bank will not help with this situation at all. It's like they don't care and just will keep my fathers money until the brothers agree. Will not whatsoever offer any solutions to assist with the distribution of my dad's money for his care. Just awful. They don't care about that the nursing home will not get paid or my dad's medication will not get paid, etc. etc. They are just going to hold the money. They don't care that they are putting my dad in a dangerous situation!

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Grady G's Profile Image

Reviewed by Grady G

Dec 23rd 2009

I've closed my checking account with First Commonwealth

I had a checking account at First Commonwealth Bank (FCB) at it's downtown Pittsburgh office, which I opened in early 2005 before it became so financially troubled. Everything went fine until fall of 2009 when, through my own fault, I bounced my first check with FCB. Because of the one check, I was also charged for five other pending transactions, none of which were over $6 (e.g., Subway for $5.35; $4.06 at Au Bon Pain.) I called the bank manager, assuming he'd waive the $198 in overdraft fees. Instead, he agreed to "splitting" that amount. I agree to being punished for the one check, but the rest is just greediness on the bank's part. What caused me to close the account, though, was the fact that the manager felt called upon to raise his voice when discussing this with me on the phone -- never a sign of professionalism.

Now I see the bank is being sued for, inter alia, fraud, in Allegheny County Common Pleas court. I'm glad I got out when I did.

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