B+ MyBankTracker Rating

FirstMerit Bank Charlevoix Downtown

201 State Street, Charlevoix, MI 49720

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Branch Phone Number not available

Did You Know

You can set personal preferences at your bank's ATM so it won't ask you things like what language you prefer or if you need a receipt.

FirstMerit Bank Branch Customer Reviews

1 out of 5 stars
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  • R
    Reviewed By rblaw Feb 3, 2014

    Terrible

    I tried to make a deposit at a First Merit branch ATM using my Citizens bank card. I kept getting a message saying "Transaction Incomplete, would you like to make another." When I tried again, I got the same message. So I called First Merit and was placed on hold for half an hour. When I finally spoke to someone, she told me that all the Citizen Bank cards were cancelled at the time of the merger. That was last October, but I received no notice of the cancellation. I can get a new ATM card at any branch, but there will be a one dollar a month "maintenance fee." A fee for using a service that should save the bank time and money!! The only reason I will go to one of the branches will be to withdraw my funds so I can deposit them with another bank.

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