Featured Rates

Featured Saving Rates

Compare more rates »

Average customer rating

View Reviews

Add a Bank to Compare

Bank Rates
CIT Bank
Bank News
Susquehanna Bank
Bank News
Bny Mellon, National Association
Compare Banks

Charlevoix Downtown Branch

201 State Street
Charlevoix, MI 49720

Customer service

Branch Hours
View all

Are you a customer of this branch? Share your experience.

Post a review

Latest Customer Reviews

rblaw's Profile Image

Charlevoix Downtown branch reviewed by rblaw

Feb 3rd 2014


I tried to make a deposit at a First Merit branch ATM using my Citizens bank card. I kept getting a message saying "Transaction Incomplete, would you like to make another." When I tried again, I got the same message. So I called First Merit and was placed on hold for half an hour. When I finally spoke to someone, she told me that all the Citizen Bank cards were cancelled at the time of the merger. That was last October, but I received no notice of the cancellation. I can get a new ATM card at any branch, but there will be a one dollar a month "maintenance fee." A fee for using a service that should save the bank time and money!! The only reason I will go to one of the branches will be to withdraw my funds so I can deposit them with another bank.

Is this review helpful? ▲ Yes 4 ▼ No 0

Post a review View all reviews