FirstMerit Bank Charlevoix Downtown
201 State Street, Charlevoix, MI 49720Get Directions
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FirstMerit Bank Branch Customer Reviews
RReviewed By rblaw Feb 3, 2014
I tried to make a deposit at a First Merit branch ATM using my Citizens bank card. I kept getting a message saying "Transaction Incomplete, would you like to make another." When I tried again, I got the same message. So I called First Merit and was placed on hold for half an hour. When I finally spoke to someone, she told me that all the Citizen Bank cards were cancelled at the time of the merger. That was last October, but I received no notice of the cancellation. I can get a new ATM card at any branch, but there will be a one dollar a month "maintenance fee." A fee for using a service that should save the bank time and money!! The only reason I will go to one of the branches will be to withdraw my funds so I can deposit them with another bank.Thank you for your feedback Is this review helpful?