FirstMerit Bank Atwater Branch
1115 S Washington Ave, Saginaw, MI 48601Get Directions
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FirstMerit Bank Branch Customer Reviews
UReviewed By unhappywithFirstMerit Feb 27, 2014
terrible customer service ever since they became First Merit. Thinking about switching
We have been extremely unhappy with First Merit ever since Citizens changed to First Merit. Additional procedures are inconvenient, online system is worse and not user-friendly, waiting times for deposits are worse. If it continues to go downhill, we will definitely be changing banks. It was funny when I pointed out the sign at the counter stating that you will notice no changes once we switch to First Merit and it will be seamless. They seem to care more about their procedures than their customers now. It didn't used to be that way with Citizens Bank.Thank you for your feedback Is this review helpful?