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First National Bank - Texas Report Card

Overall rating score 35%
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First National Bank - Texas Branch

Trenton Branch

7201 North 10th Street
Mcallen, TX, 78504

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First National Bank - Texas Customer Reviews

ell's Profile Image

Reviewed by ell

Apr 12th 2012

Customer service is good, but the bank charges overdrafts on pending transactions.

I understand, after some research, that legally banks may charge overdraft fees on a pending transaction...however I had never experienced this before and had no idea it was allowable. I banked with Bank of America for 15+ years and switched in favor of a smaller bank with more customer service but never experienced any fees on a pending transaction. I find this practice very deceptive and will not continue to bank with First National Bank of Texas.

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