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Sinking Township Branch

2747 Century Boulevard
Wyomissing, PA, 19610

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Fulton Bank Customer Reviews

berryrn188's Profile Image

Reviewed by berryrn188

Sep 11th 2013

Fulton bank does not stand be hide you at all.

Let me start out by saying that I closed my old Checking account out on 8-04-2013 and reopen a hew account at Fulton Bank in Jenkintown Pa. I applied to Bill Pay when I submitted 1348.00 on 8-29-2013 in checks to be sent out on September 4th -2013 and they were sent out the only problem is that the Checks where written from the closed account ,I went to Fulton Bank and they told me it was my fault that I need to fix it . They also told me that they did not have to pay for the return checks. Iâ??m on SSD and my income is the best, Thank you Fulton Bank for ripping me off.

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merrittj1958's Profile Image

Reviewed by merrittj1958

Apr 11th 2014

Great Customer Service

I have had a checking account with Fulton Bank for about two to three years now, and my experience has been great. There was a recent problem with a check, unfortunately that was sent out by mistake, and I could not get it back - so Fulton paid the check even though I had half of that money in my account.

Fees were refunded, and though I did take responsibility and tell the manager that I would pay the overdraft fee (it was already in extended overdraft) he refunded that, plus most of the extended overdraft fees ($6 a day, kind of shocking)! I know Fulton did not have to take off any of the fees, but it was very helpful, as I am hardly working. Also, since the check was for a magazine subscription to give to my Mom for upcoming Mother's day, it was nice to know that I didn't have to pay too much extra for the gift!

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DIsgustedi's Profile Image

Reviewed by DIsgustedi

Mar 17th 2014

Incompetence at it's best

Incompetence at it's best!

I took out a residential construction loan for a new home. Due to the weather, we needed to sign an extension agreement, and per their instructions, continued to pay only interest on the construction loan. A month later, I got an email from a person telling me that I was late on the interest payment and it would affect my credit rating.Then I got a call and letter from the mortgage group (a different department) telling me I was in default for the entire mortgage! I told them about the extension, and they said "Our department was not notified - sometimes this gets lost in the process. We'll straighten it out." I continued to make interest payments on the construction loan per the bills. The construction was completed recently, and the construction loan was converted to the final mortgage, and a full mortgage payment was made. TWO WEEKS LATER, my credit monitoring service tells me that Fulton reported me in default of THE ENTIRE MORTGAGE AMOUNT!! Calling EVERYONE involved and their SUPERVISORS and getting NOWHERE. NOBODY IS ACCOUNTABLE AT THIS BANK!

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