Overall Rating

C+
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IBC Bank Report Card

Overall rating score 43%
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IBC Bank Branch

Everhart Branch

4622 Everhart Road
Corpus Christi, TX, 78411

Customer service

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IBC Bank Customer Reviews

Tyler992's Profile Image

Reviewed by Tyler992

Mar 9th 2014

The Bank hours and staff

The IBC Bank in Bastrop Tx has great hours that work with the tellers stay until 6:15 every day for drive thru and the lobby closes at 5 but the drive thru works for me, the staff is really friendly and is all new for this location they make banking there great.

Is this review helpful? ▲ Yes 1 ▼ No 0

perrinbeitelA's Profile Image

Reviewed by perrinbeitelA

Mar 6th 2014

The bank closes too early and does not close at the posted hours, which are not very flexible hours to begin with.

The customer service here has been usually good, but recently, their hours shifted from 9PM to 7PM and the tellers have started closing the bank five minutes earlier than is posted.

This does not seem like a big deal, but many workplaces close at 5pm if not 6pm and it's frustrating to have to rush to the bank if not make a special trip for it.

I know that this is not a widespread policy because some tellers *do* close at 7PM, which is the posted time. The tellers I've talked to about this have been snooty and indifferent to this change.

Is this review helpful? ▲ Yes 2 ▼ No 1

Bill's Profile Image

Reviewed by Bill

Oct 3rd 2009

Run from IBC

Poor customer service and will do everything possible to make sure they can charge you nsf fees. They will not even inform you if funds are not sufficient to cover a check cashing in drivethrough. They want that NSF fee even if it means poor customer service.

Is this review helpful? ▲ Yes 4 ▼ No 1

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