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Queensbury Branch

Glens Falls North

242 Quaker Road
Queensbury, NY, 12804

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NBT Bank Customer Reviews

Jdub808's Profile Image

Reviewed by Jdub808

Apr 28th 2013

Outstanding. Great customer service experience with knowledgeable bankers who care about their communities

Have dealt with several of their branches throughout upstate New York. Always a positive experience and branch personnel are very friendly and helpful. I always see their logo's at community events listed as a sponsor. Excited about new Syracuse locations as I travel there on a regular basis.

Is this review helpful? ▲ Yes 1 ▼ No 2

bigjim's Profile Image

Reviewed by bigjim

Apr 19th 2014

Stay away!

I have been with alliance bank for nearly 10 years and then nbt merges with them and I have nothing but problems every month. They let your account get overdrawn then charge you for it, they don't even inform you its overdrawn then charge a daily fee for it. Closing my account today -- bad customer service!

Is this review helpful? ▲ Yes 2 ▼ No 0

sccss's Profile Image

Reviewed by sccss

Oct 3rd 2014

Worst Experiences Ever 1 Star Because They Spoke English.

Lost an ATM deposit. Would not let husband deposit check after he returned numerous times to cash. He had all paperwork needed, marriage license my ss my id everything and we've done this numerous times before. Wasted gas time and nothing was accomplished.

Is this review helpful? ▲ Yes 2 ▼ No 0

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