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Market Street

Mile Square

155 East Market Street
Indianapolis, IN, 46204

Customer service

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Market Street Customer Reviews

Frank12's Profile Image

Reviewed by Frank12

Feb 19th 2014

Very Poor customer service for Business Customers

Our business has accounts with PNC. We are a custom home builder. We get our revenues through bank draws that our client's release to us. PNC's policy is to now refuse to sign my client's bank draw forms, so I can deposit funds into my PNC account. When I spoke to them about it and ask why they thought this was a good idea, they indicated that is just the policy and did not care what I thought about it. We will have to go with another bank that values business customers and will help them grow instead of put road blocks in front of them.

Is this review helpful? ▲ Yes 2 ▼ No 0

Bradk20's Profile Image

Reviewed by Bradk20

May 18th 2013

Awesome experience for me!

Been with PNC for years. Never charged any fees.. Local branches are extremely friendly. No complaints!

Is this review helpful? ▲ Yes 1 ▼ No 0

DebbieCourtney's Profile Image

Reviewed by DebbieCourtney

Sep 15th 2011

Hate Them!!

I was a national city account and i would not bank with pnc. They don't know what customer services is! You will be sorry if you deal with them. They were the worst when we had a stolen debit card. A another time i was needing spefic information about a transaction once it posted they could/would not tell me.

Is this review helpful? ▲ Yes 1 ▼ No 0

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