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Waters Avenue Branch

Town N Country Alliance

6297 West Waters Avenue
Tampa, FL, 33634

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Waters Avenue Customer Reviews

PamelaVella's Profile Image

Reviewed by PamelaVella

Aug 29th 2013

Rude teller

I have banked with regions for along time and have always had friendly tellers until today. I went to the drive thru window to do a withdraw, teller never acknowledged me so i pressed the call button no response. I could see the teller who had her back to me no one was at the window inside pressed the call button again no response, sent the canister in waited finally she turns around told her i would like to make a withdraw she sent a withdraw slip without a pen. sent my money back without saying anything. No do you want it in 20,50,100 and no thank you.

Is this review helpful? ▲ Yes 1 ▼ No 0

Regions Bank Customer Reviews

hydradrr's Profile Image

Reviewed by hydradrr

Jul 31st 2014

I love their service and treatment

I have being with this branch for about 7 or 8 years, never had an issue with them , my personal banker Mary has always treated us like if we owned the bank. My kids , wife, and self have our personal and business accounts with this branch , and they have always gone out of their ways to make sure we are satisfied . I have nothing negative to say about their service

Is this review helpful? ▲ Yes 4 ▼ No 1

Gregory C's Profile Image

Reviewed by Gregory C

Nov 3rd 2010

Online Banking Account Details can't be trusted to accurately track spending.....

Regions Bank, in my opinion, seems like it deliberately does not list all of my transactions in the "Pending Transactions" just so it can have a reason to charge me an overdraft fee because I do not have an account with a significant amount of excess funds in it and hoped I could get a small amount of help until the next month with minimal fees. I also feel that someone thinks I am going to use the money they do not show as being deducted for new transactions. A situation has already arisen when I was charged NSF fees that I would not have been charged if the normal procedure the bank had been using since the account was opened had been used on that particular day. I was given a partial refund of the fees, but I was still out of $35.00 that I should not have been. Also, I was told that I was eligible for Standard Overdraft Protection, but all checks I wrote were returned. On top of that, they were returned a total of three (3) times costing me over $300 - again, a set of fees that should not have been. So, this bank is not on my good side, not that it really matters. And, it can never do anything that will change the way I feel. I have already stated to the BBB that I will never be satisfied with the bank's decision - and, I am still not satisfied, even after the partial refund.

Is this review helpful? ▲ Yes 4 ▼ No 0

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