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Irwin Route 30 Branch

9350 Lincoln Highway
Irwin, PA, 15642

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S&T bank Customer Reviews

cnswiff's Profile Image

Reviewed by cnswiff

Jan 15th 2014

Possibly the Worst Bank

I used this bank for 2 years while living in PA. Their customer service was horrible. They offer no convenient banking whatsoever; I believe their main customer target are those who go to the bank weekly. Their on-line banking is sub par, the bill pay does not allow links to the actual bills to view. Also, I went to use my debit card once and it was declined so I called them to find out why. I was told their were suspicious charges on my account. They never notified me prior to deactivating the card! I received a letter 2 days after I called informing me of the situation; and of course I had t wait 7-10 days to receive a new card. This may be a good bank for you if you are a local who likes to chat with the girls at the branch and eat free cheap lollipops, but the bank itself just doesn't offer any modern features for the rest of us.

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Reviewed by Ryant

Dec 12th 2013

Went in attempting to close checking account, was handed a loan modification agreement?

I went into a S&T bank branch to close my checking account. The representative explained my mortgage interest rate and principle would be increased, and there might be a $350.00 service termination fee. None of which was true. After thirty minutes she handed me a loan modification agreement, which I did not sign. I wanted to close my checking account, not refinance my mortgage. The bank representative was named Kelly, she was very rude and impolite.

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