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Latrobe Route 30 Branch

3884 Route 30 E
Latrobe, PA, 15650

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S&T bank Customer Reviews

hondanut's Profile Image

Reviewed by hondanut

Aug 20th 2014

Helped me when no other bank would

PNC treated me like a number and did not recognize my paid off A-Frame home as collateral on a loan. Susan at S&T was so good to my wife and I and saved us from living paycheck to paycheck by approving a home equity line of credit so we could pay off our credit cards.

Is this review helpful? ▲ Yes 1 ▼ No 0

cnswiff's Profile Image

Reviewed by cnswiff

Jan 15th 2014

Possibly the Worst Bank

I used this bank for 2 years while living in PA. Their customer service was horrible. They offer no convenient banking whatsoever; I believe their main customer target are those who go to the bank weekly. Their on-line banking is sub par, the bill pay does not allow links to the actual bills to view. Also, I went to use my debit card once and it was declined so I called them to find out why. I was told their were suspicious charges on my account. They never notified me prior to deactivating the card! I received a letter 2 days after I called informing me of the situation; and of course I had t wait 7-10 days to receive a new card. This may be a good bank for you if you are a local who likes to chat with the girls at the branch and eat free cheap lollipops, but the bank itself just doesn't offer any modern features for the rest of us.

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Reviewed by Ryant

Dec 12th 2013

Went in attempting to close checking account, was handed a loan modification agreement?

I went into a S&T bank branch to close my checking account. The representative explained my mortgage interest rate and principle would be increased, and there might be a $350.00 service termination fee. None of which was true. After thirty minutes she handed me a loan modification agreement, which I did not sign. I wanted to close my checking account, not refinance my mortgage. The bank representative was named Kelly, she was very rude and impolite.

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