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East Side Branch

Blackstone Neighborhood

131 Elmgrove Avenue
Providence, RI 02906

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Branch Hours
SUN Closed
SAT Closed
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starryskies401's Profile Image

East Side branch reviewed by starryskies401

Nov 22nd 2012

I Am Extremely Disappointed In This Bank.

I have been banking with sovereign since i was sixteen years old. Its been nothing but fees and hassles since day one. The branch hours across my state are inconvenient and short. The customer service has never been helpful, and the bank takes much longer than any other bank i have experienced to process money transfers, and deposits. Recently, a check for about $400. 00 was deposited into my bank account. I went to an atm to check that my account balance reflected my recent deposit, which of course it did not. I have called customer service several times with no luck, and a month later, my money is still nowhere to be found.

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