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Watson Village Branch 296

2821 South Main Street
Anderson, SC, 29622

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Suntrust Bank Customer Reviews

nate00000's Profile Image

Reviewed by nate00000

Oct 12th 2012

New Fees Every Day

For the 2nd time in the last couple months, I've been charged fees that are new to the account. Did they tell me about them changing? Sure, but they were hidden on the statement. No forgiveness either - dirty tricks. They've charged me a hidden fee for the last time - closing all my accounts. Good riddance!

Is this review helpful? ▲ Yes 5 ▼ No 1

Krobinson450's Profile Image

Reviewed by Krobinson450

Jan 7th 2014

Rip Off

I was charged a fee of $36.00 for not having enough money in my account to cover and item that hit my account, I did not have the money to put in my account until I got paid, the account was overdrawn for about 6 days. On the day of my direct deposit SunTrust hit me with another $36.00 fee for the same item. When I called them about it, they said it's an extended overdraft fee. I work had everyday trying to make it, I can understand being charged an overdraft fee one time for not having the funds but to hit me a second time is just WRONG. That was my gas money for the week. Suntrust has lost me as a customer and I will warn all my friends and family members about SunTrust practices. Don't bank with SunTrust.

Is this review helpful? ▲ Yes 4 ▼ No 1

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