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Boca Raton/Powerline Branch

Boca Del Mar

21845 Powerline Road
Boca Raton, FL, 33433

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Boca Raton/Powerline Customer Reviews

stanpierce's Profile Image

Reviewed by stanpierce

Dec 30th 2013

excellent

outdoor tellers are efficient & courteous. indoor is just fine.

Is this review helpful? ▲ Yes 1 ▼ No 2

Jjbocagirl's Profile Image

Reviewed by Jjbocagirl

Apr 2nd 2013

Awful!!!!

They charge you and can't even prove you went negative on your account unless you go into a branch. They have terrible customer service. I waited on hold for 30min to be told that they are charging me $35 because they held $60 of my cash deposit for a business day. I used to love this bank but now I wouldn't recommend them to my worst enemy.

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TD Bank Customer Reviews

Terri S's Profile Image

Reviewed by Terri S

Jan 19th 2011

How about reading the paper work.

I worked in the customer service over the phone for TD bank. I've read more then half of the reviews from these people and you are all being just ridiculous. Do not get me wrong TD has it's moments where they do something completely uncalled for or just plain stupid, but for the most part TD is a good bank. You all want to complain or whine or say about how TD robbed you. READ THE PAPER WORK, that's what it's there for! When they took over Riverside and the former Riverside customers started complaining about the Monthly maintenance fee's, one question I would always ask did you receive your checks and debit card. Of course the answer was always yes, well guess what buddy the paperwork was in that packet! There is a part where you need to grow up and take responsibility for YOUR money. The OD fee's I understand a little more but most people who call in and say " I DIDN'T KNOW!" That's crap too. The customer service reps are noting accounts, if your rude it's noted when you are educated on how pending and posted transactions work it's noted. So seriously stop trying to pull bullsh*t. When you've had 100's of dollars worth of fees. You people also need to understand that if a rep is being rude. How about you try being nice to someone calling you a c*nt or a*shole or d*ckhead because you are unable to manage your account. There is only so much a person can take. I just love how most of the "complainers" are talking about fee's go ahead and move banks because if you overdraft your account EVERY financial institution has the right to charge overdraft fees! If you want to avoid them then MANAGE YOUR MONEY!

Is this review helpful? ▲ Yes 13 ▼ No 13

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