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Holly Hill Branch

1852 Ridgewood Avenue
Holly Hill, FL, 32117

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Holly Hill Customer Reviews

tombuck's Profile Image

Reviewed by tombuck

May 23rd 2014

Waited too long

I had a problem about a year ago and Dee went above and beyond to help me. She took care of everything and i would recommend her for any type of banking needs that you have.

Tom Buck

Is this review helpful? ▲ Yes 1 ▼ No 3

TD Bank Customer Reviews

Terri S's Profile Image

Reviewed by Terri S

Jan 19th 2011

How about reading the paper work.

I worked in the customer service over the phone for TD bank. I've read more then half of the reviews from these people and you are all being just ridiculous. Do not get me wrong TD has it's moments where they do something completely uncalled for or just plain stupid, but for the most part TD is a good bank. You all want to complain or whine or say about how TD robbed you. READ THE PAPER WORK, that's what it's there for! When they took over Riverside and the former Riverside customers started complaining about the Monthly maintenance fee's, one question I would always ask did you receive your checks and debit card. Of course the answer was always yes, well guess what buddy the paperwork was in that packet! There is a part where you need to grow up and take responsibility for YOUR money. The OD fee's I understand a little more but most people who call in and say " I DIDN'T KNOW!" That's crap too. The customer service reps are noting accounts, if your rude it's noted when you are educated on how pending and posted transactions work it's noted. So seriously stop trying to pull bullsh*t. When you've had 100's of dollars worth of fees. You people also need to understand that if a rep is being rude. How about you try being nice to someone calling you a c*nt or a*shole or d*ckhead because you are unable to manage your account. There is only so much a person can take. I just love how most of the "complainers" are talking about fee's go ahead and move banks because if you overdraft your account EVERY financial institution has the right to charge overdraft fees! If you want to avoid them then MANAGE YOUR MONEY!

Is this review helpful? ▲ Yes 14 ▼ No 14

Jesse's Profile Image

Reviewed by Jesse

Feb 7th 2014

Poor ! The worst, A first ever experience !!!

I established a pass code as an added security measure for my account. So I don't think after that I should have to recite every part of my name which is long to the persons there. Also when I don't give my complete full name to the person who just gave me a hard time about my name and they still give my balance to me, are they stupid? So when I call to complain about the two issues as to why whole name, I get answers like"I don't know what the issue is its just your name" from the manager. In professional manners at front counter,

Is this review helpful? ▲ Yes 5 ▼ No 2

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