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Fsnb - Millington Branch

8445 Highway 51 North
Millington, TN, 38053

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The Fort Sill National Bank Customer Reviews

KaysonsGranna's Profile Image

Reviewed by KaysonsGranna

Dec 31st 2013

Pleasant and Helpful employees. They were great explained each account.

They were so helpful and patient with me. They answered all questions fully. Charlie and Deseraie were the greatest ever.

Is this review helpful? ▲ Yes 1 ▼ No 1

lavettajbrown's Profile Image

Reviewed by lavettajbrown

Oct 27th 2013

unconcen about teller mistake

payed electric bill and gas bill the teller sent both payments to aymos gas but one payment had electric txu # on it 10.33 ask 3X's in the bank about payment but because of it being 10.33 they seem to have a why you complaining attitude had electric paid it would have deferred for November until December if 10.33 was payed on time I have over 1,000 I must put out for automobile had planned to purchase groceries with deferred money from electric bill in November due to me being on fix income it now appears they adjusted payment 10.33 and sent it to gas company not electric so no payment at all to electric company now deferment off the table and no one seems concern at the bank and just saying this is not teller first mistake on my account and her reply always is defensive and the customer is annoying so what happens now? will not pay utilities at bank again.

Is this review helpful? ▲ Yes 2 ▼ No 0

eGaines's Profile Image

Reviewed by eGaines

May 12th 2014

Don't settle for this

FSNB has the worst customer service of any business I've ever dealt with. The tellers are clueless about how to correctly perform even the simplest transaction. The vast majority of employees are rude and create more problems for the customer due to their lack of knowledge. Botched transactions, errors in posting deposits/withdrawls, incorrect information given -- the list goes on. Moving my business to an institution where the workers are intelligent and professional. I suggest you do the same.

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