Overall Rating

C
Grade

Trustmark Report Card

Overall rating score 38%
Customer Rating
Financial Health
Bank Fees
Number of Locations

Average customer rating

View Reviews

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank Reviews
Whitney bank
Add
Bank News
Bancorpsouth Bank
Add
Compare Banks

Trustmark Branch

Mccomb Branch

133 North Broadway
Mccomb, MS, 39648

Branch phone number

Branch Hours
MON
TUE
WED
THU
FRI
SAT Closed
SUN Closed
View all

Are you a customer of this branch? Share your experience.

Post a review

Trustmark Customer Reviews

gladidmlee's Profile Image

Reviewed by gladidmlee

Mar 12th 2012

Good So Far

The online banking is difficult i'm trying to be patient but the system is notorious for losing your online id. This bug needs fixing now off i go to call the automated teller. Bummer!

Is this review helpful? ▲ Yes 1 ▼ No 0

Tim1717's Profile Image

Reviewed by Tim1717

May 8th 2013

Horrible

Trustmark bought out BankTrust and the CD we opened with BankTrust back in 2007 has been impossible to cash out. The CD is titled in my Mother's Revocable Living Trust, and I have Special Power of Attorney to make any financial transactions on behalf of the trust. BankTrust has let me roll this CD over several times since 2007 and has even sent me notices to my house (as opposed to sending them to my Mother). Now that it's time to finally cash this out, they act like they don't know me. I have brought them the Special POA, a copy of the Trust document itself, all the notices, etc. Avoid this bank at all cost - they will take your money, but will make it extremely difficult to get it back.

Is this review helpful? ▲ Yes 1 ▼ No 0

pcbynature's Profile Image

Reviewed by pcbynature

Mar 28th 2011

Customer service is not 24 hours. Online security is excessive. Online reliability is nil.

Trustmark has the worst online banking I have ever known. It does not recognize your computer at home, so you are left stranded without services until its Mississippi offices open at 7 am. If you change your ID, TrustTouchWeb will not remember it. TTW also asks for many security question which you have never seen. DO NOT use this bank!

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all reviews

Sumit your question by creating a free account

Already a member?