Overall Rating

MyBankTracker Grade

Customer Rating
Financial Health
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

Average customer rating

View Reviews

Add a Bank to Compare

Bank Reviews
CIT Bank
Bank News
Investors Bank
Bank Rates
Astoria Bank
Compare Banks

Midtown Branch


62 West 47th Street
New York City, NY, 10036

Branch phone number

Branch Hours
SUN Closed
View all

Are you a customer of this branch? Share your experience.

Post a review

Valley National Bank Customer Reviews

Sallijane's Profile Image

Reviewed by Sallijane

May 13th 2012

Passbook Savings

I have had this account for many, many years; transferred from branch to branch as i changed my workplaces around northern new jersey

Is this review helpful? ▲ Yes 1 ▼ No 0

johnjster's Profile Image

Reviewed by johnjster

Sep 19th 2013

Total incompetence

The staff at this branch can not even make sure that there are envelopes in the ATM and it is downhill from there.

This branch is understaffed by men and women who seem to have been hired not yesterday, not this morning, but right before you came into the bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

phoenix's Profile Image

Reviewed by phoenix

Dec 5th 2013

Valley National Bank

Our Company has payroll with this bank for decades, and through an error in a check producing system I had to have a manual check made up for my vacation check. HR person in my company said it would be no problem to cash my check there because we do all the business banking and payroll through them even with all of this assurance I went there and was treated like I wanted to rob the place because I have and account but not with branch I was treated so rude by the unprofessional bank manager who may I might add were all siting at their empty desks since it was only me and one other customer in the place. Our HR person told me to tell them to call if they have a problem and the manager yelled at her about me not having an account in her branch and this was a one time only thing I will do for him. I was so affected by this treatment once my transaction with them was completed I called my wife and told her to close our other Valley National account which I had my entire my savings I wouldn't go back them if they begged me and believe me they try everything to get us to stay since we were a long time customer!

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all reviews