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Denver Pcs Branch

Uptown

1700 Lincoln Street
Denver, CO, 80203

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Denver Pcs Customer Reviews

warwick55586's Profile Image

Reviewed by warwick55586

Apr 9th 2014

Worst Bank to do 401k retirement plan!

My company went through them. I had to choose investors for this plan as well I've never been forced to go with investors. They lost $300 of my money upon closing out when I left my company. Other than a next day air service which they didn't tell me about before, they just stuck it in a regular envelope and sent it cheapest way USPS with no tracking and USPS lost my check. Kind of pathetic that they don't have better options to send the money being a big name bank and lousy customer care.

Is this review helpful? ▲ Yes 1 ▼ No 0

AlfonsoHarris's Profile Image

Reviewed by AlfonsoHarris

Nov 17th 2013

Kicks You When You're Down

I was hit by the flood here in Colorado and was given a sum of money to help repair our home and recover. Wells Fargo put an extended hold on the check and when told what the money was for. All they said was that I couldn't access the funds for an extra week.

Is this review helpful? ▲ Yes 3 ▼ No 0

JoeMiddleclass's Profile Image

Reviewed by JoeMiddleclass

Aug 27th 2013

It couldn't possibly have been worse

I was on the phone waiting for the downtown branch to answer. Finally I gave up and had to drive down to see if I left my glasses at the Safe Deposit area. They were not there and the manager I spoke to, some self absorbed metro sexual responded to my frustration with "Sir, this is the busiest branch in the city, then he turned on his well polished shoes and literally swished away. Used to be in Private banking, once they got the account the nasty crappy service began. You enjoy being treated like dirt by people who make money off you and whose jobs depend on you then this is the bank for you. I am in Chase and what a bunch of sincere, helpful, nice people, not like the self absorbed snots at Wells Fargo! Maybe that is why with a couple of hundred reviews they only got two stars, that is optimistic.

Is this review helpful? ▲ Yes 1 ▼ No 0

DeborahS's Profile Image

Reviewed by DeborahS

Feb 19th 2013

Indifferent to their customer

A couple years ago I opened an account with WFB, both free checking and free savings. Somewhere along the line the bank changes my accounts from free to a fee. This is not my primary nor secondary account, it was my vacation fund. Early this month I went online to review the balances with the intent of increasing them. Then I learn I have been charged $90.00 in fees for the past 9 months.

Last week I went into the bank, only to be told by the associate that she had no power to make any of those decisions and the manager was not available.

Today I go into a different branch and ask for a manager. He makes every effort to explain and assist me. However he states his ability to resolve my issues were limited. He gives me a phone number to call for further assistance.

Upon speaking with the phone banker, she was not interested in my account and suggested that maybe this was not the right bank for me. There would be no crediting my account of the fees that had been taken out.

They only want your money if it is a large amount in the account. Otherwise they have no interest in you as a customer!

Is this review helpful? ▲ Yes 1 ▼ No 0

krstout56's Profile Image

Reviewed by krstout56

Jun 1st 2011

Fees, Fees, Fees

I opened both business and personal accounts in January. Selected WF because they are co-located in Colorado and Florida with the acquisition of Wachovia. Also have used WF (with great success) for multiple home mortgages. (This review DOES NOT include their Mortgage or HELOC services.) Have had nothing but problems since opening the bank accounts. First, lost on-line banking for several days (it is down again this evening). Difficult to run a business without it. Unpredictable and recurring fees have occurred every month. The branch initially told me to call corporate (corporate is no help at all). After several months the branch has started dealing with corporate directly (no fun for them either). Generally no questions about getting these items reversed, but this does not account for the time lost dealing with the issues. The only reason I have not closed the accounts is because changing business banking accounts is too difficult. I never had issues like this with PNC. If they were in both states I would change in a minute.

Is this review helpful? ▲ Yes 1 ▼ No 0

Wells Fargo Customer Reviews

Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 5 ▼ No 2

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