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Golden Gate Branch

4795 Golden Gate Parkway
Naples, FL, 34116

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Golden Gate Customer Reviews

ouiko's Profile Image

Reviewed by ouiko

Apr 4th 2013

Go to any other bank than Wells Fargo

Their website goes down too many times for a bank. Other banks don't have this problem. When you call a customer service number you are told that it's another department's problem and you must call that number. Finally called the corporate service number and got the same run around, but they furnished a number to call that was out of service. When I got the correct number lady said she had to verify my accounts or she couldn't take a complaint! Told her to look them up. Been with them from Naples Federal, BancFlorida, First Union, Wachovia and now Wells Fargo, who by far, is the worst in customer service and products. Go somewhere else for any banking needs you have. Even have to fight with them for their free senior citizen checking and business checking. They keep adding fees that my branch has to get taken off.

Is this review helpful? ▲ Yes 1 ▼ No 0

Wells Fargo Customer Reviews

Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 5 ▼ No 2

kelley h's Profile Image

Reviewed by kelley h

Mar 11th 2010

keep ur money, don't be ripped off

we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.

Is this review helpful? ▲ Yes 11 ▼ No 0

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