The staff here is INCOMPETENT and RUDE!!!. Although the staff at the branch on Waters Ave is much nicer (and competent) I still would not recommend this bank. When they were Wachovia I never had a problem, Wells Fargo took over- nothing but. They have slapped so many fees to their accounts I wouldn't be surprised if pretty soon they will charge you for just walking through the door. But when your husband has a door slammed in his face for asking for a pen and you have to spend 50.00 for THEM (not me!!!!) over-drafting your account because of one of their BS fees enough is enough. So good-bye Wells Fargo and good riddance. I will tell ALL from friends and anyone who will listen to make sure and NOT bank with you. I'm just sorry that they're isn't a 0 on their rating scale because they don't even deserve a 1.