Wells Fargo Branch
Charlotte Cic
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| SUN | Closed |
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ElmonOThompson reviewed Wells Fargo
May 12th 2013
4 out of 5 marks
“Good , but I get a email causing an alarm. Please clarify”
Below arrived in my email. when clicking of the address it stated it might be fraudlent. Could you advise me as to it realibility Elmon O. Thompson Account no. withheld unless its secure..276-728-2947..6574 Floyd Pike Dugspur, Virginia 24325
Dear valued customer :
We are contacting you to remind you that our Account Review Team identified some unusual activity in your account. In accordance with Wells Fargo Bank User Agreement and to ensure that your account has not been accessed from fraudulent locations, access to your account has been limited. Your account access will remain limited until this issue has been resolved.
To verify your identity please follow the link and sign in :
https://www.wellsfargo.com/privacy/update.jsp
Please Note:
Please help me ..What is this about?? What must I do?
The grades cannot be determined until I see how it plays out.
so far all things have been satisfactory
MarthaGerald reviewed Wells Fargo
Apr 20th 2013
2 out of 5 marks
“Heretofore, I have been pleased with Wachovia/now Well Fargo. As of Jan. 2013, all of that has changed.”
I called in Jan 2013 requesting the amt. of my RMD for 2013 for my IRA CD & the form. I was told the form would be mailed with the amt. on it. I explained I did not want the amt. filled in since I have 2 other retirement vehicles, I might choose to withdraw more or less than the amt. for this acct. After a number of transfers, I finally got Michelle Peyton (sp?) who quoted the amt. & said a letter would be sent quoting the amt. & a form would follow in several weeks. She gave me her direct # and said to call her if I had problems. I called & left messages on 4/8, 4/10, 4/16. When I called 4/18 the voice mail said she was out of the office until Fri 4/19. No luck so far.
gigiwalt reviewed Wells Fargo
Mar 4th 2013
1 out of 5 marks
“Very, very, very poor and unprofessional”
I have dealt with a local Salisbury (NC) branch, the Philadelphia (PA) legal department and the Charlotte (NC) Customer Connection department over years.
Not only did they not protect me, the customer, which is their fiduciary responsibility, but they have been down right rude, not to mention unprofessional. And the cherry on top is that they won't give back my minor daughter her $20+ savings account money, though I've requested it several times.
I'm not being petty and I'm a customer service expert who currently works for a very large corporation. Wells Fargo does owe me a $100+ unjustly charged fee, but more importantly it should give back my daughter's money. It's unbelievable to me that legally this can happen to anyone.
I'm sure that because what my family has been robbed of is so minor, we seem like an easy target. I won't give up and I find I'm not alone. I only hope that, one day, all of those I'm finding who have been similarly mistreated and robbed of their very, hard-earned money can somehow receive what is owed and keep others from the same horrible situation.
Potential Wells Fargo customers...BEWARE!
See all 781 customer reviews »
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