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Rose Park Banking Center Branch

Westpointe

787 North Redwood Road
Salt Lake City, UT, 84116

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Zions Bank Customer Reviews

TuscanyGardens's Profile Image

Reviewed by TuscanyGardens

Mar 22nd 2014

Superior customer service, prompt and efficient facilitating of my business and personal banking needs.

I have my business and personal account with Zions Bank. The Roy, UT branch is the branch I always use. Tiffany, the Manager, with Brandon, Melissa, Becky and Ben ALWAYS go above and beyond in ensuring that I am treated like a valued customer. Their service is superb, and I highly recommend them.

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SBerry's Profile Image

Reviewed by SBerry

Oct 19th 2013

Horrid

I've been with Zions bank for about ten years, and never been treated so atrociously as I was at [Redacted]. The manager, [Redacted]? after prancing around calling people "Amigo" in the drive through came over to "help" me. He then proceeded to refuse to make a deposit for a third party check that my friend had signed over to me for a measly $125 and told me point blank that it is their policy to treat all members as though they are dishonest. I have had reasonable experiences at other branches, but this was absolutely ridiculous, to the point I would like to use some words that are not fit for public consumption.

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kami's Profile Image

Reviewed by kami

Jan 9th 2014

HATE this bank. I wish this bank would implode. Sink like the Titanic.

This bank charged me for a fraudulent card transaction... applied to the card three years after closing my account, and refused to remove the charge because I did not protest the charge until 18 months after the charge was made. Well, the 18 month wait was because they never sent any information to the place where I lived since closing my account, which was in a foreign country. I found out when the default hit my credit. So... I could give zero shits if this bank sank to the bottom of the sea and took all the customers who love it along for the ride. Screw you, Zions. I hate you till the end of days.

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