Boston’s MBTA Expands Mobile-Ticket Program


Updated on Mon Nov 12, 2012

The Massachusetts Bay Transportation Authority is expanding its mobile-ticket program — meaning that commuters across the Boston suburbs can use their smartphones to purchase and hold tickets, according to

Widespread use would save the Massachusetts Bay Transportation Authority from handling much of the $20 million in cash now changing hands in annual on-board transactions, which slow conductors trying to reach everyone on crowded trains. It would also cut down on the punch-ticket debris littering cars at the end of each day.

But the state’s top transportation official said the biggest benefit will be for the three-quarters of customers who carry smartphones, and who no longer need to wait in lines at ticket windows or vending machines, or scrounge for cash on board. “The goal was to give people as much time back as possible,” said Richard A. Davey, state transportation secretary. “Here, literally, the ticket machine is in your pocket.”

The MBTA announced a partnership with Masabi and launched a trial of the technology in April.



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