try to call the so called customer service 800 355 3063 and see the results
You will spend 20-30 min to hear crapy music until you give up or hang up
What a Bank ?
I had a checking account with them while they were affiliated with Flying J. They froze my account with $3,400 in it with no clear explanation. After years of trying to get them to release my money. The finally did. And it was all gone. In fact, they claimed I owed them $1300 for returned check fees even though I had not written checks off the account for years. I demanded my $3400. They said bank fees consumed it and since the account was still open, fees continued to accrue and that is why they sued me for $1300. They won and had me arrested and convicted of grand theft. If I could I would burn them at the stakes for ruining my life.