“The O% Interest Balance Transfer Teaser is a Fraud!”

Signed up my Business for a Credit Card with a 0% interest balance transfer for 15 months. When I got the billing they were charging me 17% interest. Called cutomer serviceto straighten it out. They said they would start an IT investigation to clear it up. Told me I'd get a call in 3 days. No call. I called them again and was told to try again next Monday. After a week I called back and was told the investigation would take 10 business days, with a promise to call me back. No call. I call again and am told the lady handling my inquiry was out but they'll have her call me tomorrow. No return call. A couple of days later I call again. This is now 19 days since I started this inquiry. Finally got put through to someone who claimed to be a supervisor. I asked if there had really been a inquiry and never got a straight answer. She said I had not signed up for the 0% interest transfer card but the one with the high interst rate, even though I had printed out the contract terms when I did sign up and they clearly stated about the 0% balance transfer option. Basicly called me a liar and refused to cancel any of the interest charges. I asked then that they at least remove the charges for the 19 days of their supposed investigation and was again refused. At that point I asked for the payoff amount so I could cancel the card. I beleive I was deliberately defrauded and the the tactic was then to delay me as long as possible. I am out several hundred dollars in interest charges and have been placed in a difficult spot financially. This bank is not worthy of anyones trust! I would never do business here again.

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