“WARNING! Do NOT Bank with TDBankNorth”
Customer service reps have already been brainwashed by the bank to blame the customers. I hate this bank. I was forced to open a LOC, which i never applied for when it was TDWaterhouse. At the time i was told it was necessary and now they have no record indicating that. They blame me for not reading the fine print and said i did not know what i was signing. I did not request a line of credit. I can't stand this bank and their misleading information in the BOOK that they say it's our responsibility to read and if we missed the information on where it tells me that they have changed my checking from a no-fee to a $15/month fee, then that is my problem, even when there was a $3/month fee available which they should have changed it over to instead. But of course it's not their fault. They wrote it all in their BOOK and since i missed it where it tells me that, then it's not their fault it's my fault that i didn't catch it. even though it says that all the changes are listed in the Account summary page, which it wasn't. it was on a totally different page, but again it's my fault because I am supposed to read the entire BOOK that they sent and it's not their fault cause i missed it, and I should be the one that calls them to request the cheaper monthly fee, even tho it's a no-brainer that any customer would, for obvious reasons, choose the lower monthly fee, but of course it's not their fault because they wrote the BOOK and we didn't catch it.
Do NOT bank with this bank. They have low to no interest rates anyways. Inconvenient and incompetent and contradicting information between reps. Bank with ING instead. Much better customer service and high interest rates on both checking and savings accounts.
