“Not the best option...”

I have a vehicle financed through Fifth-Third. First, you cannot pay or manage your act online unless you establish a checking/saving act with them. Since there is no local branch of this bank in my city, I chose not to do so. They offer Bill payer 2000, which allows them to automatically deduct your payment. However, they charge you 30 cents per withdrawal.. I lost my job and asked about them deferring this months payment, they would not even work with me. Which makes no sense, b/c if they defer it, they make more money off me, b/c that extends my loan for one more month. There were no alternative options offered or anything. I am now working on paying down my loan and having my credit union refinance me. This bank is horrible. I will NEVER EVER seek services from them again and if anyone ever ask me about my experience, I will plead with them to use another financial institution!

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