“HORRIBLE HORRIBLE HORRIBLE!”

PLEASE if you are thinking of opening up a new bank account, DO NOT go to TD Bank! Since my boyfriend and I opened our joint account with TD in April, we have had NOTHING but problems. Overdraft fees galore, random transactions, and of course absolutely no explanation for any of this. Every month atleast one of our checks bounced because TD is so inaccurate with their website and transaction history. Recently, we were charged 210.00 in overdraft fees and had a 613.00 hold on our account. EVERYDAY, sometimes MID day, the transaction history changes on the website. We notified them and they said this cannot be resolved. Finally, after hours we talked to someone to have the 210.00 and the 613.00 removed. Hours later, it was back and with a nice new charge of 105.00 in overdraft fees! THAT'S NINE OVERDRAFT FEES IN LESS THAN ONE DAY! When we contacted the bank again for the FOURTH time in one day, they told us "Of course you have overdraft fees! You didn't have the money in your account!" Ahem, YOU TOOK THE MONEY OUT OF OUR ACCOUNT! That was the last straw, we have returned to my sincere, no games credit union. TD Bank is ridiculous. They charge fees nonstop, have no customer service representatives who can thoroughly explain ANYTHING that happens, and their website is completely inaccurate. Please, if you want to save your money and not waste it on fees and save your time and not waste it on customer service calls, DO NOT BANK HERE!!!!!!

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