“Smaller Customers = no importance”

In reading through the other issues, I see that my experience is not unique. I have been a customer of Wells Fargo for 20 years and with the exception of a few of my mistakes have been relatively happy. And then... in the last two months I have had over-drafts even though money was in the account when the actual charges were posted. I was told that due to the fact that I live in the state of Washington, charges were overdrawn even if there was money in the account if they were posted before the deposit. So basically you buy gas with your debit card on the way to the bank to put your money in and guess what you are charged an overdraft... They were not interested keeping my business cuz the maintain the error was mine. And I am sure that if I had a lot more money they would care but little customers are of no interest to them to maintain. Closing my account as soon as my direct deposit clears.

Continue reading review