C+ MyBankTracker Rating

Amalgamated Bank

About Amalgamated Bank

Amalgamated Bank, founded in 1923 by the Amalgamated Clothing Workers of America, is a commercial bank chartered in New York with nationwide service.

Amalgamated Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Amalgamated Bank Bank Customer Reviews

  • C
    Reviewed By CHARLIE88 Apr 23, 2016

    Get with this Bank.

    This is the best Bank, Hands down. I would of never been able to make a bank account if it wasn't for Amalgamated Bank. I really appreciate their service & would definitely recommend you go open up an account with them ASAP & start saving your money. The sooner, the better. They have many Branches all over Bronx & Manhattan. If you dnt bank with Amalgamated Bank, your in the wrong line of the work. Lol.

    Thank you for your feedback Is this review helpful?
  • N
    Reviewed By nobleson Nov 17, 2014

    Upgrades And Glitches

    After amalgamated bank's extensive ad/marketing campaign on its makeover and "improved" services on and offline, i am pretty disappointed by the outcome. The 11-14 to 11-17-2014 weekend online system upgrades that knocked users offline for nearly a 2 and a half days turned out to be a fiasco for me. I never had a problem logging into my account before the upgrades. When i attempted to log into my account the new system told me i needed to change my password, which i did.

    Then i got an error message that said my "log in" was "unsuccessful" and to call the 800-662 0860 customer service number which i have tried to get through on for over 5 hours as of this writing. I also tried, fruitlessly, to reach customer service through the secondary number (800 699 3679) that is specifically listed for "password resets" and other amalgamated bank online issues. Ab's website states the secondary telephone is available 24/7 but when finally contacted a "live" representative at my local branch i was told the secondary number isn't 24/7.

    The representative told me the number is only available only until 8pm (est) nor was she able to assist me in resetting my password. Based on the fact that i have been trying to get through to customer service for nearly an entire working day suggests to me that i'm not the only one having problems with the new online system. I don't think this upgrade to ab's online presence was well planned and the blow back is obviously overwhelming for their customer service department. A classic example of the "cost of non-conformance".

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A