BancorpSouth Bank

National Bank, bancorpsouth.com

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B+ MyBankTracker
Rating
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

BancorpSouth, Inc. is a financial holding company headquartered in Tupelo, Mississippi with approximately $13.5 billion in assets. BancorpSouth operates banking, insurance, and financial service offices in Alabama, Arkansas, Florida, Louisiana, Mississippi, Missouri, Tennessee and Texas.

BancorpSouth Bank Fees

  • National Average
  • Monthly Inactivity $8.50 $6
  • Non-Sufficient Fund (Overdraft) $36 $30
  • Stop Payment item $36 $27
  • Return Deposit $7 $13
  • Domestic Wire Transfer (Outbound) $18 $22
  • Domestic Wire Transfer (Inbound) $15 $10
  • Non-Bank ATM $2 $1

Locations & Hours

map of local branches and ATMs
Branches
263

We found bank branches & ATMs within miles of .

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Latest Customer Reviews

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  •  
    Reviewed By Payne2g Feb 20, 2018

    1 star is too many

    Absolutely THE WORST BANK known to man

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  •  
    Reviewed By Ccarr123 Jan 2, 2018

    Loans department

    I have good credit an still can not receive a personal loan from this bank. I also have a mortgage with BancorpSouth I never been late in still cant receive a loan . They said something about I was late on a 200 dollar bill but I was never was late I said ok I went in gotten this took off my credit report in still did not receive a loan with a good credit score I think this is Ridiculous. ( Clinton Ms)

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  •  
    Reviewed By GradGirl17 Dec 4, 2017

    BXS is BS

    I've been with Bancorp South since I was old enough to have a checking account (about seven years now). I'm writing this review in response to them taking over 48 hours to process a check deposit from work which will most likely result in two overdraft fees. This is only the latest in a long list of issues I've had with them: starting to charge for paper statements without notifying me first, not calling when I had my first overdraft/suspicious charges on my account, and general rudeness from many employees (there were two or three that went above and beyond once).
    The last check was in my account within 12 hours so I don't see what the delay with this one is. Needless to say, I'll be calling to dispute the charges and most likely getting an account at a new bank once this is settled.

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  •  
    Reviewed By GradGirl17 Dec 4, 2017

    BXS is BS

    I've been with Bancorp South since I was old enough to have a checking account (about seven years now). I'm writing this review in response to them taking over 48 hours to process a check deposit from work which will most likely result in two overdraft fees. This is only the latest in a long list of issues I've had with them: starting to charge for paper statements without notifying me first, not calling when I had my first overdraft/suspicious charges on my account, and general rudeness from many employees (there were two or three that went above and beyond once).
    The last check was in my account within 12 hours so I don't see what the delay with this one is. Needless to say, I'll be calling to dispute the charges and most likely getting an account at a new bank once this is settled.

    Continue reading...
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  •  
    Reviewed By aandy713 Dec 3, 2017

    Worst banking experience ever............

    I normally don't EVER write reviews... Let alone on a bank. I had been banking with BCS for only a few months and it was (and still has been unfortunately even after closing the account) the worst banking experience ever. I had to open a checking account with them due to having my house mortgage with them. They failed to explain to me all the fees and charges that may be associated with the checking account from day 1 and continued to charge me fees and I had to go by the branch every month to consolidate and put more money in my account to balance the fees and charges. I finally got fed up with the monthly charges and them not doing their job and taking care of it once and for all and asked to close my account.

    The banker closed the account and sent me a check of the remaining balance. That was such a relief when I received the check and the notice saying that my account has been closed as of that day, but the joy was short-lived.

    Surely, BCS wasn't going to let go of me that easily. About a week or 2 later I received a notice of a $5 over-drawn charge.... Life has been hectic and I never got to calling the banker that closed the account. 10 days after receiving the notice, I got another notice for extra $36 fee for not paying the $5. Why the heck was I even asked to pay the $5 OVER-DRAWN charge to begin with? I will never know because THEIR BANKER SENT ME THE CHECK FOR MY REMAINING BALANCE WHEN I CLOSED THE ACCOUNT!!! If HE made a mistake and gave me more money than he was supposed to, it's THEIR fault and I should NOT be responsible for it!

    I would HAPPILY pay $5 if it wasn't supposed to be mine, if they will EVER JUST LEAVE ME ALONE!!!!!

    It's been an absolute nightmare banking with them and I will NEVER EVER open up another account with them. After years of banking with Regions and others, I've NEVER had such a terrible experience. The bankers I've come in contact with at BCS always seem annoyed and not willing to help. They seem to lack knowledge of their own bank's conditions and procedures and I have little faith in their competency.

    NEVER AGAIN.

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  •  
    Reviewed By Hoghunter Apr 14, 2016

    Mortgage Department

    The mortgage Dept is as bad as it gets. My mother had a mortgage on a home when she passed away. My family has been doing business with this bank for over 50 years and I personally have been using them for 42 years. We had been paying the note monthly since she passed away and paying extra in order to get it paid off. The property is worth over 5 times the balance of the loan. We had an insurance claim that the check had my mothers name on it and Bancorp would not endorse it. They cashed check and held money with no explanation as where money was. The check did not have all endorsements on it but they cashed it anyway. We had to pay loan off in order for the mortgage Dept to reimburse us the insurance money. The employees were very rude and disrespectful and I would not recommend them to anyone. Needless to say, they no longer have my business.

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  •  
    Reviewed By grizzcubbie Dec 11, 2013

    Unfair fees

    I was told if I kept a $500.00 balance in my savings account it would be fee free. I have considerably more in now and still get fee'd $5.00 every month!

    By the way the upgraded web-site and smartphone app has been down since 12/06/2013 and customer service line 1-(888)-797-7711 is perpetually busy, and forget about the chat feature...it's a joke with automated virtual Jessica.

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  •  
    Reviewed By Ccarr123 Jan 2, 2018

    Loans department

    I have good credit an still can not receive a personal loan from this bank. I also have a mortgage with BancorpSouth I never been late in still cant receive a loan . They said something about I was late on a 200 dollar bill but I was never was late I said ok I went in gotten this took off my credit report in still did not receive a loan with a good credit score I think this is Ridiculous. ( Clinton Ms)

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By aandy713 Dec 3, 2017

    Worst banking experience ever............

    I normally don't EVER write reviews... Let alone on a bank. I had been banking with BCS for only a few months and it was (and still has been unfortunately even after closing the account) the worst banking experience ever. I had to open a checking account with them due to having my house mortgage with them. They failed to explain to me all the fees and charges that may be associated with the checking account from day 1 and continued to charge me fees and I had to go by the branch every month to consolidate and put more money in my account to balance the fees and charges. I finally got fed up with the monthly charges and them not doing their job and taking care of it once and for all and asked to close my account.

    The banker closed the account and sent me a check of the remaining balance. That was such a relief when I received the check and the notice saying that my account has been closed as of that day, but the joy was short-lived.

    Surely, BCS wasn't going to let go of me that easily. About a week or 2 later I received a notice of a $5 over-drawn charge.... Life has been hectic and I never got to calling the banker that closed the account. 10 days after receiving the notice, I got another notice for extra $36 fee for not paying the $5. Why the heck was I even asked to pay the $5 OVER-DRAWN charge to begin with? I will never know because THEIR BANKER SENT ME THE CHECK FOR MY REMAINING BALANCE WHEN I CLOSED THE ACCOUNT!!! If HE made a mistake and gave me more money than he was supposed to, it's THEIR fault and I should NOT be responsible for it!

    I would HAPPILY pay $5 if it wasn't supposed to be mine, if they will EVER JUST LEAVE ME ALONE!!!!!

    It's been an absolute nightmare banking with them and I will NEVER EVER open up another account with them. After years of banking with Regions and others, I've NEVER had such a terrible experience. The bankers I've come in contact with at BCS always seem annoyed and not willing to help. They seem to lack knowledge of their own bank's conditions and procedures and I have little faith in their competency.

    NEVER AGAIN.

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By Hoghunter Apr 14, 2016

    Mortgage Department

    The mortgage Dept is as bad as it gets. My mother had a mortgage on a home when she passed away. My family has been doing business with this bank for over 50 years and I personally have been using them for 42 years. We had been paying the note monthly since she passed away and paying extra in order to get it paid off. The property is worth over 5 times the balance of the loan. We had an insurance claim that the check had my mothers name on it and Bancorp would not endorse it. They cashed check and held money with no explanation as where money was. The check did not have all endorsements on it but they cashed it anyway. We had to pay loan off in order for the mortgage Dept to reimburse us the insurance money. The employees were very rude and disrespectful and I would not recommend them to anyone. Needless to say, they no longer have my business.

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By Ccarr123 Jan 2, 2018

    Loans department

    I have good credit an still can not receive a personal loan from this bank. I also have a mortgage with BancorpSouth I never been late in still cant receive a loan . They said something about I was late on a 200 dollar bill but I was never was late I said ok I went in gotten this took off my credit report in still did not receive a loan with a good credit score I think this is Ridiculous. ( Clinton Ms)

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By lelafrijol Dec 14, 2013

    Frustrating

    I have been with Bancorpsouth for over 15 years. I stick with them only because my mother is linked to my account and refuses to change banks and I travel overseas quite a bit, so i use it as a safety net in case something were to leave me stranded. I am also with 2 separate banks. I just would like to stress that if you are ever intending to go overseas and pay for anything, please do not go with bancorpsouth. They are the most ignorant when it comes to this. They have no international transfer of funds option, block my card if I so much as breathe on it even after telling them to where and when I will be traveling (which leaves me stranded with no phone service), I tried to tell them my last withdrawal over the phone to get some information about my account while I was in Mexico and the response was "Ma'am, we are in America and I don't know what a peso is" (Are you not a bank?) and they continuously change the online system and each time it blocks my login so that I need to go into the branch before accessing. I hate this bank.

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  •  
    Reviewed By doyle6161@yahoo.com Oct 9, 2014

    What The Hell Is A Continuous Over Draft Fee??

    I had one item to become over drawn which was the $10 monthly fee so i expected to get charged the 36 dollars but not another 36 dollars for being over drawn after 6 days! If i couldnt pay the $46 dollars for being over drawn how the hell am i gonna pay the extra 36 dollars? Someone else should take out another lawsuit against bancorpsouth again for these ridiculous charges!

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  •  
    Reviewed By JimTom Mar 29, 2014

    Worst customer service and online banking I have even seen!

    Trying to get someone on the phone is almost impossible! The online banking seems to be down for maintanence or not working at all most times I try to log on. Very few locations that i can find. I could go on and on about the fees and other crap but I think you get the jest of it.

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