A MyBankTracker Rating

Bangor Savings Bank

About Bangor Savings Bank

Bangor Savings Bank offers retail banking and investment management services to Maine consumers as well as comprehensive commercial, corporate, payroll administration, insurance, and small business banking services to Maine businesses. The Bangor Savings Bank Foundation was created in 1997. Together the Bank and its Foundation invest more than a million dollars per year into the community in the form of nonprofit , grants and partnership initiatives.

Bangor Savings Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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We found bank branches & ATMs within miles of .

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Customer Reviews

Most Helpful Bangor Savings Bank Bank Customer Reviews

  • JR
    Reviewed By Jennifer R. Jun 3, 2013

    Really Awful Customer Service

    This bank has been horrible in customer communication. I have spoken with several customer service representatives at their main number who are always going to "transfer" me to my branch on Broadway in Bangor. Unfortunately I never get transferred. Either they say someone will call or they come back on the line and say no the branch won't do this or that.

    I had to have a conversation with someone from this bank that was supposed to call me Friday - this morning. She informed me two of my checks were going to be returned. On my account on their website, they had already been deducted from my balance but she said they were "pending" and that they would be returned. I went to the bank with a deposit and had someone else look at the account. She agreed with me that the original person's math was off. How can you work at a bank and not know how to read your account information?

    At any rate I am done with this bank. I don't need long conversations about how I should live without a checking account because I'm overdrawn. I am the primary caregiver for my spouse with cortical basal degeneration and I cannot work. She can - and lucky for her she found a job in a bank that doesn't test for rudimentary math skills.

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  • S
    Reviewed By susan Jun 10, 2013

    The best bank change we ever made!

    We moved our small business banking to Bangor Savings, Brighton Avenue Branch, over a year ago on the recommendation of our accountant. This has been the best experience any small business could have hoped for. We are a health care practice, and from day one, our needs have been met from the staff at this branch. The VP/branch manager, Tricia Duchesneau, is the consummate professional. The customer service we receive from Bangor Savings is the best my business and my family have ever experienced. Who knew that banking could indeed be an uplifting experience? Thank you Bangor Savings.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A