Bank Of Hawaii

National Bank, boh.com

Bank Of Hawaii logo
B+ MyBankTracker
Rating
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

Bank of Hawaii is the primary subsidiary of Bank of Hawaii Corporation, a regional financial services company. Bank of Hawaii Corporation and its subsidiaries provide varied financial services to businesses, consumers and governments in Hawaii, American S

Bank Of Hawaii Fees

  • National Average
  • Monthly Inactivity N/A $6
  • Non-Sufficient Fund (Overdraft) N/A $30
  • Stop Payment item N/A $27
  • Return Deposit N/A $13
  • Domestic Wire Transfer (Outbound) N/A $22
  • Domestic Wire Transfer (Inbound) N/A $10
  • Non-Bank ATM N/A $1

Locations & Hours

map of local branches and ATMs
Branches
64

We found bank branches & ATMs within miles of .

View Locations & Hours

Latest Customer Reviews

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  •  
    Reviewed By orangu Aug 21, 2015

    Customer Service

    I came in today with my mother and sister to settle my parents trust account. My father passed away on 8/9/15. The older woman who helped us came across where she did not want our business. I explained what we were here for and she didn't even bother to look up my parents accounts to see what they have with you until I gave her the checkbook. I understand that there are procedures that the bank has to follow, but she was not going to accommodate us at all. After all these years that my parents banked with you and myself as well, you would think she could be at least a little more appreciative and friendlier. What bad customer service. We just grabbed our documents and left. We live in Kahala but will do the changes at another branch. Once we're able to make the changes to my parents accounts I will move all their accounts including mines to where I work...First Hawaiian Bank.

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  •  
    Reviewed By jeannemarie2 Jun 9, 2015

    RUN from this bank

    This branch along with 2 others was recently closed by BOH. They opened ONE new bank down the street and now expect everyone to either fight traffic and long lines at their new location or go stand in line at Safeway where they have in store branches. I was recently at the Safeway Maui Lani branch and the service was AWFUL! I stood in line for more than 10 minutes as they fumbled around with Business banking customers as they do not have a separate line for these people. When I mentioned something to the teller about the poor customer service she got defensive and said they were hiring more tellers, blah blah blah. I am sorry but it's no mystery to the public or management that they were closing down three branches in the last few weeks-it took months of preparation to make these changes. I am so over BOH-if you are thinking about opening a new bank account do yourself a favor and RUN from this bank. Hawaii has many other options.

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  •  
    Reviewed By yonemoriantal Jan 15, 2015

    Terrible Bank

    They overcharged me fees and no dispute in writing and person solved the issues. They just keep sending form letters

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  •  
    Reviewed By Martin Sep 26, 2013

    Primitive

    What a terrible bank. I had no choice to join up as I was rushed and needed an account on the island. Everything is just primitive, useless and time consuming. It's like banking in 1999 and not to mention expensive. The Bank website is useless, you can't even make international fund transfers and they charge $6 to do any transaction for you. It also takes up to 2 weeks to register any changes, get a new card or anything online or in the mail. I've had bank accounts in third world and developing countries and I have never experienced such a pathetic excuse for a bank. It's awful and don't get me started on their call center. I will say that the actual people working in the bank are really cool and helpful and none of this is their fault. And what is it with Americans and writing checks? Who the hell writes checks and mails them anymore? Such a joke.

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  •  
    Reviewed By Savannah L. Dec 19, 2012

    Left After Many Years. They Just Don't Care About The Customer Any More.

    Have been with boh since 1999. Recently got service charges to one of my account with no notice. I only caught it when i went online after 3 months to check my balance. (obviously, i keep a large enough amount in the bank not to worry about ever having an overdraft. ) they charged me $20 a month for 3 months for having taken some money out for a new account. I complained and they did not seem to care, so i went in and closed out my personal account. No one asked me why. Then the next week i went down and closed out my safe deposit box and my corporate account. Again, no one bothered to ask me why, or to try to talk me into staying. They have just gotten so big, they just don't care about the customers that helped them grow.

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  •  
    Reviewed By Vladimir R. Jul 6, 2012

    Overall Nice Bank.

    Only bad experience with this bank was transferring from saving account to debit account (online) more then 5 times in month will get you charged 70$ without warning. Everything else was nice. They charge -10$ for international wire transfer. They are only bank in us will allow you to open euro or some other currency account. Atm is free, transfer money from one account to other account online is free. No charge for debit account.

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  •  
    Reviewed By Vladimir R. Jul 6, 2012

    Overall Nice Bank.

    Only bad experience with this bank was transferring from saving account to debit account (online) more then 5 times in month will get you charged 70$ without warning. Everything else was nice. They charge -10$ for international wire transfer. They are only bank in us will allow you to open euro or some other currency account. Atm is free, transfer money from one account to other account online is free. No charge for debit account.

    Continue reading...
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  •  
    Reviewed By orangu Aug 21, 2015

    Customer Service

    I came in today with my mother and sister to settle my parents trust account. My father passed away on 8/9/15. The older woman who helped us came across where she did not want our business. I explained what we were here for and she didn't even bother to look up my parents accounts to see what they have with you until I gave her the checkbook. I understand that there are procedures that the bank has to follow, but she was not going to accommodate us at all. After all these years that my parents banked with you and myself as well, you would think she could be at least a little more appreciative and friendlier. What bad customer service. We just grabbed our documents and left. We live in Kahala but will do the changes at another branch. Once we're able to make the changes to my parents accounts I will move all their accounts including mines to where I work...First Hawaiian Bank.

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By jeannemarie2 Jun 9, 2015

    RUN from this bank

    This branch along with 2 others was recently closed by BOH. They opened ONE new bank down the street and now expect everyone to either fight traffic and long lines at their new location or go stand in line at Safeway where they have in store branches. I was recently at the Safeway Maui Lani branch and the service was AWFUL! I stood in line for more than 10 minutes as they fumbled around with Business banking customers as they do not have a separate line for these people. When I mentioned something to the teller about the poor customer service she got defensive and said they were hiring more tellers, blah blah blah. I am sorry but it's no mystery to the public or management that they were closing down three branches in the last few weeks-it took months of preparation to make these changes. I am so over BOH-if you are thinking about opening a new bank account do yourself a favor and RUN from this bank. Hawaii has many other options.

    Continue reading...
    Thank you for your feedback Is this review helpful?