A+ MyBankTracker Rating

Bank Of Internet

About Bank Of Internet

Bank of Internet USA, a division of BofI Federal Bank, owned by BofI Holding Inc. is a publically traded (NASDAQ: BOFI) FDIC insured nationwide branchless bank that offers high interest checking, savings, money market and certificates of deposit accounts. Bank with us 24 hours a day, 7 days a week and enjoy some of our great features such as no overdraft fees, ATM fee reimbursement, free online banking, free bill pay, mobile deposit, Popmoney and more!

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Bank Of Internet Bank Customer Reviews

  •  
    R
    Reviewed By rmarcosb111@gmail.com Oct 28, 2014

    Denied

    Terrible experience signing up for an account. I tried twice and both times it told me there was a problem verifying my identity. So I called them on the phone to ask what part was missing and they said that "At the time I was not approved for that account". It's a checking account! They literally don't wan't to accept my money. I didn't apply for a mortgage or anything, just a simple checking account. They refused to give me a reason and told me to "Try again at a later time"

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  •  
    BL
    Reviewed By Bill L. Sep 9, 2013

    Customer Service is poor

    I lost my debit card this weekend. No live Customer Service after six or weekends. Chat isn't available until 11:00 CST and only on week days.

    I've called five times today and either get a busy signal or they hang up when i select speak to a representative. answer the phone.

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  •  
    B
    Reviewed By boulder Mar 21, 2014

    beyond poor. rinky dink operation in every sense.

    closed account. bank of internet sent a check with remaining balance that was not valid, so was unable to deposit. almost two weeks later and still haven't gotten a response (or the funds) from their customer service.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A