B+ MyBankTracker Rating

Bank of the Ozarks

About Bank of the Ozarks

Bank of the Ozarks, a strong and trusted financial institution for over 100 years, has convenient banking offices located throughout Arkansas, Metro Dallas, Texas and Texarkana, Texas.

Bank of the Ozarks logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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We found bank branches & ATMs within miles of .

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Customer Reviews

Most Helpful Bank of the Ozarks Bank Customer Reviews

  • T
    Reviewed By TIMTOM345 Dec 10, 2014

    NOT VERY Confidential !!!!!

    I have 2 Company accounts and 1 personal account with Bank of The Ozarks for the past couple of years since they took over First National Bank of Shelby NC. I thought everything was going good until some people started to tell me that they had been given information about my accounts by a mutual friend(?) at the Lincolnton, NC Branch. I have since been told that other peoples information has been leaked from the same person at this branch, even went as far as laughing about how much people had in there accounts. When I called the Corporate Headquarters about this problem they just pasted it off to a local person so they could talk to this employee about this. And now after numerous calls to see if this is being taken care of NO ONE WILL return my calls and this person is still working at that Branch. I AM MOVING MY ACCOUNTS !!!!!

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  • JS
    Reviewed By Jennifer S. Jun 26, 2012

    Bad

    The bank let me be charged twice for something and will do nothing about it.
    They stole 40 extra bucks from me, how very uncool. :|

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  • L
    Reviewed By lildaisyg@gmail.com Aug 24, 2014

    Level of service varies by branch

    I tried to give the Carrollton branch a chance but have never left satisfied. The first time, I walked in to an empty lobby and found two ladies who were in a corner office just chatting away. I waited for them to finish their conversation for at least five minutes and they never noticed me. With service like that, it was no wonder than there was nobody else in the lobby. The most recent visit, it was obvious that the two ladies from before and the young man behind the teller line had no idea what they were doing. I was horrified to find out that those people were her management staff in charge of opening and making changes to accounts! From the whispering they were doing it sounded like they were going to try and make me wait for somebody to come back from lunch and they were trying to call somebody. Three managers and they were having to wait for a teller? Thank you to the Park & Parkwood for having a staff who knows what they are doing!

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