B+ MyBankTracker Rating

Banner Bank

About Banner Bank

Banner Corporation is a $4.6 billion bank holding company operating two commercial banks in Washington, Oregon and Idaho. Banner serves the Pacific Northwest region with a full range of deposit services and business, commercial real estate, construction, residential, agricultural and consumer loans.

Banner Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Banner Bank Bank Customer Reviews

  • K
    Reviewed By Kaprice Jul 24, 2015

    rude customer service/ very unhelpful

    I have had this bank for two years I have since moved out of state I have never had a bank take 3 weeks to issue a new debit card but I listened to the rude woman so then I call back and finally get the manager I asked for the first day and find out that I could have had my card shipped overnight the rude/ completely stupid employee I talked to did not even mention this I am irate and will never say a good thing about this bank it is awful if I could do 0 stars I would have

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  • HH
    Reviewed By Henry's H. Apr 1, 2014

    I have found the customer service to be fantastic!

    This bank has gone above and beyond to help our small business grow. They've sent us business ideas, contacts and even had us do a display in their lobby. They've called us and helped us the best they could with cash flow and have even picked up a deposit from us so we could meet a deadline. Service like this is a thing of the past. I couldn't be happier.

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  • 1
    Reviewed By 1pissedoffmom Apr 1, 2016

    Very unhelpful

    My card had been compromised, never received a call from the bank about the charges. Called the fraud line gave me the run around and that I needed to call my bank. Of coarse Banner bank is closed on the weekends, so had to wait until Monday. Went in on Monday filed a dispute form and was told it would take 5-7 days to be credited back. Well 5 days later still nothing, so called the bank to check on the status was told by another employee that it can take 1 to 2 weeks. When I asked them why I was never called about the charges and why they didn't stop my card. I was told that my account slipped through the cracks and that they were sorry. Well here I still wait for my account to be credited. Bank has no clue what they are doing. Horrible service. So now no money to my name and my family and I have to suffer. Never use Banner Bank HORRIBLE!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A