D+ MyBankTracker Rating

Bcb Community Bank

About Bcb Community Bank

BCB has been servicing large and small accounts for business and personal needs since its inception in November 2000. Three branches are now available in Bayonne and one in Hoboken, New Jersey.

Bcb Community Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Bcb Community Bank Bank Customer Reviews

  • S
    Reviewed By SheilaNJ Oct 26, 2015

    Upgrade?

    I have been a customer of BCB ever since it first opened, and I have never felt more like switching banks as I do now. Yes, I totally understand that BCB is going through an "Upgrade" but they have been advertising this upgrade for months and apparently have made a mess of it. I received a new debit card in the mail 2 weeks ago with instructions not to activate it until today. Yet last week I was unable to make payments on ANYTHING with my old card even after calling BCB FOUR TIMES and being told my old card was fine and that they even increased the limit so I could make a tuition payment. Today I activated the new card only to be told it was "Invalid" when I attempted to use it. I have been calling BCB for the last SIX HOURS and no one answers the phone. I now have to pay a $50 late charge for the tuition payment I was unable to make with my old debit card and which I can't make with the new "Invalid" card and now I am late in paying all my bills not being able to use either debit card OR to get online for online banking! If BCB was going to royally screw up the least they could do was to answer their damn phones!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A