B+ MyBankTracker Rating

Berkshire Bank

About Berkshire Bank

Established in 1846, Berkshire Bank is one of Massachusetts' oldest and largest independent banks and the largest banking institution based in Western Massachusetts. The Bank is headquartered in Pittsfield, Massachusetts with branches serving communities throughout Western Massachusetts, Northeastern New York and Southern Vermont.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Berkshire Bank Bank Customer Reviews

  • K
    Reviewed By ksmichael Jan 6, 2016

    Slow start

    I opened my account online and then realized I had checks to deposit sooner rather than later, so I took them to the bank, but they would not take them until I completed the validation on my account. Fair enough. Then when I completed the validation, I deposited the checks, and now I get to wait 9 days for the checks to clear, "because I am a new customer." Wow. Thanks. ?? My debit card came fast enough, but I still don't have an available balance. So for a self-proclaimed "Exciting" bank, it's pretty much so far like (in a bad way) everybody else. I will see how I feel over time.

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  • R
    Reviewed By Robertthunter Mar 18, 2016

    Terrible wouldn't bank with this place ever

    Unbelievable terrible customer service, senior management stinks, concerned about nothing but their bank. I honestly wish I never had a mortgage with them, they practiced predatory lending in my case, who gives $160,000.00 mortgage to someone with a 560 credit score

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A