B+ MyBankTracker Rating

Bremer Bank, National Association

About Bremer Bank, National Association

Bremer Financial Corporation is a privately-held, $7.7 billion regional financial services company jointly owned by its employees and the Otto Bremer Foundation (OBF). Founded in 1943 by Otto Bremer, the company is headquartered in St. Paul, Minnesota and provides a comprehensive range of banking, investment, trust and insurance services to more than 100 locations in Minnesota, North Dakota and Wisconsin. OBF uses its share of dividends to distribute charitable grants to Bremer Bank communities.

Bremer Bank, National Association logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Bremer Bank, National Association Bank Customer Reviews

  • R
    Reviewed By ragnar90 Aug 11, 2014

    Does not care

    Poor communication especially on protocols between branches & corporate, recent changes make banking difficult for the customer, if you get inconvenienced or upset you can't even speak to another person. I was literally told "they'll say the same thing, so it doesn't matter" by a woman at the bank & have been told similar things by people at their customer service number. This bank gives zero f**ks about its customers. After 20 years I've had enough. Don't waste your time or money with this bank.

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  • K
    Reviewed By kathironline2003 Jun 13, 2016

    Terrible Customer Service

    This review is specific to Bremer Bank - 11800 Singletree Ln Eden Prairie, MN 55344

    I came to this branch on 11 June 2016 at 11:30 am (It was a Saturday and the bank closes at 12:00 noon).
    I was greeted by a banker, Maria Pearson. I informed her that I'd like to open a checking account and a safety deposit box and I have all necessary documents.
    But I was informed by her that I came "too close to closing hours" and she can't help me today and suggested coming in on Monday. Apparently 30 minutes wasn't good enough.
    I am sorry, but the 12 noon cut-off is for closing doors for new customers arriving after 12 noon. Any customers already inside, you work with them until their needs are met. This is how banks work, this is how any business works.
    I've had my fair share of experience with brick and mortar banks.
    But you were too eager to go home right at 12 noon and don't care about your bank's customers. Hence I shall take my business elsewhere, a bank which respects my time. Furthermore I'll do my best to keep the public informed of the Poor customer service your bank offers so they may stay clear as well.

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  • P
    Reviewed By Pickens87 Jul 14, 2014

    Excellent customer service, fraud prevention

    I have been with Bremer for over three years now. They have excellent customer service, both in the branch and over the phone. In particular I would like to highlight their fraud prevention team as highly responsive and professional. Fraud detection in both cases were almost immediate, and stolen funds quickly refunded.
    In addition their online banking features, easy to use bill pay (love it) as well as decent budgeting tools on top of the rest of the traditional features, make it easy to manage my account and my finances.
    Though branches aren't as numerous as say US or Wells Fargo bank branches, it's easy to find free ATMs with the MoneyPass Locator phone app, and to deposit checks using the Bremer bank mobile app. Though when I need to visit a branch it's really not all that far out of my way.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A